Terms and Conditions


By accepting the terms and conditions you agree to the following:

You may be contacted by us or our donating partners in relation to debt advice and or other related services from companies who support the our charitable cause:Free Debt Helpline is a Free Debt Charity that s a not for profit organisation and is funded by donations received from organisations and individuals who support the cause:PRIVACY POLICY USE OF YOUR INFORMATION FREE DEBT HELPLINE is keen to ensure that the principals of our opt-in when your data is collected are clearly explained: The information you volunteer to FREE DEBT HELPLINE and that FREE DEBT HELPLINE holds about you, will be shared and used to appropriately target offers and marketing communication from our clients/donators, from our selected 3rd party partners/donators and from FREE DEBT HELPLINE and its other brands. Marketing communication may be through email, mailing, telemarketing, SMS/MMS and door-to-door canvassing, unless you exclusively specify not to be contacted via a certain method . Should you participate in our survey ,Some questions on our lifestyle research survey are specific to our named sponsors/donators, and by opting in to their brand or products you are also agreeing to receive contact from them. By volunteering your phone number you are agreeing to telephone contact by these named sponsors/donators. You may need to contact these named sponsor brands directly if in the future you decide to opt-out of further communication from these brands. The consumer survey is conducted over the telephone, by completion of the survey and opt-in to named third parties may expect SMS, emails, calls and mailing. Your data may be used for analytical purposes. Your data may also be used in conjunction with data we may have received from other sources in order to personalize and target communication to you better, and we may share information with other companies for the same reason. Your data may be shared and combined with other companies who hold your personal data, and we may use information from other sources to add to data we already hold. This information may help us to improve our ability to service your needs on a personalized basis, by helping us to learn more about you and your purchasing habits and allowing us to let you know about offers you might be interested in. Your data may be used for data validation, enhancement, information verification, suppression, credit and risk management, revenue collection, tracing and to the extent permitted by law, individual reference or lookup services, by FREE DEBT HELPLINE and 3rd parties. Please remember that you can de-register at any time (see DEREGISTRATION below). Furthermore you can request suppression of your details from FREE DEBT HELPLINE's database if you would prefer us not to use your information for any of the above. You can also request to know what personal information FREE DEBT HELPLINE holds about you, by writing in person to us at the address below asking for a subject access request. PARTNER REGISTRATIONS FREE DEBT HELPLINE may also receive information about you when you register on one of our affiliate or partner sites, or when you take part in a special promotion for one of these affiliate or partners. If you have registered with FREE DEBT HELPLINE through one of our 3rd party partner sites, it is possible that the 3rd party site may also retain your data, but only in accordance with the terms and conditions as published by them on their site. DEREGISTRATION You can unsubscribe from FREE DEBT HELPLINE email communications at any time by clicking on the link at the foot of any email correspondence. Your details will be suppressed, FREE DEBT HELPLINE will send no further emails and your details will no longer be passed onto any 3rd parties for the uses described in this Privacy Policy. You can also deregister from FREE DEBT HELPLINE at any time through its website. Your details will then be suppressed and FREE DEBT HELPLINE will send no further email communication. To request suppression from FREE DEBT HELPLINE completely, please write to us at the address at the bottom of this Privacy Policy, or email us at Production@data-baby.co.uk DATA SECURITY Although we endeavour to ensure the security of all correspondence, the Internet is not a 100% secure medium. Therefore, we are unable to guarantee the security of any data you send electronically to FREE DEBT HELPLINE and are unable to accept responsibility for any loss or damage experienced through any loss of confidentiality of your information. DATA TRANSFER SAFE HARBOURS Rules for data protection are different in the UK and other overseas countries to the European Economic Area. FREE DEBT HELPLINE rarely transfers any data outside the EEA, but where this does occur we execute using established Safe Harbour agreements or model contract clauses, in order to ensure that our suppliers and clients maintain the same high standards for data security that regulate in the EEA. RIGHT OF TRANSFER Should FREE DEBT HELPLINE choose to sell or transfer business assets, it is possible that the information we hold may be transferred as part of the transaction. FREE DEBT HELPLINE may choose to retain a copy of the information post sale or transfer. DATA FROM FREE DEBT HELPLINE WEBSITE Data collected other websites and submitted via the enquiry sections is only used by FREE DEBT HELPLINE in conjunction with the information given in the comments given. The information collected will not be used for 3rd marketing. CHANGES TO PRIVACY POLICY FREE DEBT HELPLINE reserves the right to update this Privacy Policy from time to time. FREE DEBT HELPLINE will only inform you and obtain your permission if we choose to materially expand the sharing or use of your personal information in any way not disclosed on this Privacy Policy at the time of registration. If you do not agree with the terms of this Privacy Policy, please do not submit any information or accept any of the offers available from FREE DEBT HELPLINE. OTHER FREE DEBT HELPLINE BRANDS For further information please write to: COMPLIANCE DEPARTMENT FREE DEBT HELPLINE Office enquiries@freedebthelpline.com or enquiries@freedebthelpline.org

The Information Commissioner: www.ico.org.uk


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